Last Updated: 01-09-2026

At AAKAARAM, we respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains how we collect, use, store, share and protect information when you visit www.aakaaram.com, create an account, place an order, contact us, subscribe to communications, submit an enquiry or otherwise interact with AAKAARAM.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. About AAKAARAM

AAKAARAM is operated by:

Legal Business Name: [Partnership Firm Legal Name]
Brand Name: AAKAARAM
Registered/Business Address: [Full Business Address]
Email: [Privacy/Support Email]
Phone/WhatsApp: [Business Contact Number]
Country: India

For questions regarding this Privacy Policy or your personal information, you may contact us using the details above.

2. Information We May Collect

The information we collect depends on how you interact with our website.

Information You Provide to Us

When you place an order, create an account, contact us or submit an enquiry, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Account/login information
  • Products ordered
  • Order history
  • Customisation requirements
  • Messages, enquiries and customer-support communications
  • GST or business information where required for business orders
  • Information submitted for wholesale, bulk, custom or export enquiries

If you provide photographs, designs, measurements, reference images or other information for a customised product, we may process those materials only for purposes connected with your enquiry or order.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways or financial service providers.

Depending on the payment method selected, payment providers may collect information such as card details, UPI information, bank details or other payment credentials.

AAKAARAM does not intend to directly store complete card numbers, CVV details or other sensitive payment credentials where payments are processed through authorised third-party payment providers.

Payment information is handled in accordance with the terms and privacy practices of the respective payment provider.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Products viewed
  • Referral source
  • Date and time of visits
  • Approximate location based on IP address
  • Shopping-cart activity
  • Website interactions
  • Cookie and similar technology identifiers

We may use this information to operate the website, understand how visitors use it, improve performance, prevent misuse and measure marketing effectiveness.

5. How We Use Your Information

We may use personal information for purposes including:

Processing Orders

To:

  • Confirm and process purchases
  • Receive and verify payments
  • Prepare products for dispatch
  • Arrange shipping and delivery
  • Provide order updates
  • Handle cancellations, returns and refunds where applicable

Customer Support

To:

  • Answer questions
  • Respond to complaints
  • Resolve order issues
  • Communicate regarding custom, wholesale, bulk or export enquiries

Account Management

To create and manage customer accounts and provide access to order history or other account features.

Custom Orders

Where you request customised products, we may use information, specifications, photographs, reference designs or other materials supplied by you to understand and fulfil your requirements.

Website Improvement

To analyse website performance, improve navigation, identify technical problems and improve the overall shopping experience.

Security and Fraud Prevention

To help detect suspicious transactions, misuse, fraudulent activity or security threats.

Legal and Regulatory Requirements

To maintain invoices, tax records, transaction records and other information where required by applicable laws or regulatory authorities.

Marketing

Where permitted and where appropriate consent or another lawful basis exists, we may use your contact information to send information about products, collections, offers or updates.

You may opt out of promotional communications using the unsubscribe option provided or by contacting us.

6. Cookies and Similar Technologies

AAKAARAM may use cookies and similar technologies to operate and improve the website.

Cookies may be used for purposes such as:

  • Keeping items in your shopping cart
  • Remembering account sessions
  • Saving website preferences
  • Understanding website traffic
  • Measuring website performance
  • Preventing fraud and improving security
  • Measuring advertising effectiveness
  • Personalising certain website experiences

Some cookies are necessary for the website and online store to function correctly.

Other cookies, including analytics or advertising cookies, may be used depending on the tools integrated with the website and your consent choices where required.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Analytics and Advertising Services

We may use third-party analytics and advertising technologies to understand website activity and measure campaigns.

These may include services such as:

  • Google Analytics
  • Google Ads
  • Meta/Facebook technologies
  • Search engine measurement tools
  • Other analytics or advertising platforms

These providers may process information such as IP address, device identifiers, browser information, pages visited and interactions with our website in accordance with their own privacy policies.

Where legally required, non-essential tracking technologies will be used subject to applicable consent requirements.

8. WhatsApp and Social Media

If you contact AAKAARAM through WhatsApp, Instagram, Facebook or another social-media platform, information you provide through those services may also be processed by the respective platform.

We may use the information you send us to:

  • Respond to enquiries
  • Assist with orders
  • Discuss customised products
  • Provide customer support
  • Send order-related information

Your use of those platforms is also subject to their respective terms and privacy policies.

9. Shipping and Delivery Partners

To deliver your order, we may share necessary information with courier, logistics or delivery partners.

This may include:

  • Customer name
  • Shipping address
  • Phone number
  • Email address where necessary
  • Order or shipment reference
  • Cash-on-delivery amount where applicable

Only information reasonably required to process and deliver the shipment should be shared.

10. Service Providers

We may work with third parties that help us operate our business, including providers of:

  • Website hosting
  • Ecommerce technology
  • Payment processing
  • Shipping and logistics
  • Email services
  • Customer support
  • Analytics
  • Advertising
  • Security
  • Accounting
  • Cloud storage
  • IT and website maintenance

These providers may process information only as necessary to perform the relevant services, subject to their contractual and legal obligations.

11. When We May Disclose Information

We do not sell personal information merely as a customer-data business.

We may disclose information where reasonably necessary:

  • To fulfil an order
  • To process payments
  • To arrange delivery
  • To provide technical or business services
  • To prevent fraud or security incidents
  • To comply with applicable law, legal process or lawful government requests
  • To enforce our terms or protect our legal rights
  • As part of a legitimate business restructuring, merger, acquisition or transfer, subject to applicable law

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

For example, certain order, payment, invoice and tax-related records may need to be retained for legal, accounting or regulatory purposes.

Information submitted for enquiries that do not result in an order may be retained for a reasonable period for follow-up, recordkeeping and dispute management and may then be deleted or anonymised where appropriate.

13. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.

Measures may include, where appropriate:

  • HTTPS/SSL encryption
  • Restricted administrative access
  • Strong account credentials
  • Two-factor authentication
  • Website and plugin updates
  • Security monitoring
  • Backups
  • Reputable hosting and payment providers

However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure.

14. Your Choices and Rights

Depending on applicable law and your location, you may have rights relating to your personal information.

These may include the ability to:

  • Request information about personal data held about you
  • Request correction of inaccurate information
  • Request deletion where legally permitted
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Raise a complaint or grievance regarding the handling of your information

Certain requests may be subject to identity verification, legal requirements and permitted retention obligations.

To submit a privacy-related request, contact:

Email: [Privacy Email]

15. International Customers

AAKAARAM may serve customers outside India.

If you access our website or place an order from another country, information may be processed or stored in India or in other locations where our service providers operate.

Where applicable, we will handle cross-border processing and transfers in accordance with applicable data-protection requirements.

Customers located in jurisdictions that provide additional privacy rights may contact us to exercise those rights where applicable.

16. Children’s Privacy

Our website and products are not specifically directed toward children for the purpose of collecting personal information.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that personal information relating to a child has been provided to us improperly, please contact us so that we can review the matter and take appropriate action.

17. Third-Party Links

Our website may contain links to third-party websites, payment services, social-media platforms or other external services.

AAKAARAM is not responsible for the privacy practices, content or security of websites operated by third parties.

We encourage users to review the privacy policies of those services before providing personal information.

18. WooCommerce and Website Technology

Our website may use WordPress, WooCommerce and related technologies to operate our online store.

These systems may process information required for functions such as:

  • Customer accounts
  • Shopping carts
  • Checkout
  • Orders
  • Product reviews
  • Website administration

Additional plugins or integrations may also process information depending on the features enabled on the website.

We periodically review the tools used on our website and aim to limit unnecessary collection of personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, service providers or applicable legal requirements change.

When we make changes, the updated version will be posted on this page and the Last Updated date will be revised.

We encourage users to review this Privacy Policy periodically.

20. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

AAKAARAM
Operated by: [Legal Business Name]
Address: [Full Business Address]
Email: [Support/Privacy Email]
Phone/WhatsApp: [Business Number]
Website: www.aakaaram.com

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable requirements.